Customer Satisfaction Indexing (CSI)
Easy-to-read, graphical presentation of CSI data

AutocheX provides easy access to a wealth of customer survey data and analysis reports. Below are samples and descriptions of a few of the reports used by insurers and
collision repair facilities.

Instantly see how the shop is performing on key drivers of satisfaction, and how it compares with its peers in the region, state, and nation Most frequent customer comments Twelve month trend measures month-to-month performance and shows if the shop is consistent in its service

Sample Report Thumbnails – click to enlarge the image Executive Summary Report Shop A single page summary of the user's CSI Executive Summary Report Insurer A single page summary of the month's CSI results State Summary State-by-state comparison of responses to key questions CSI by Customer Individual customer responses to key questions