The most comprehensive
Customer Satisfaction Solution
in the auto collision/claims industry

AutocheX measures customer satisfaction by collecting information on the customer's experience with the insurance company and collision repair facility. Insurers and shops both use the AutocheX results to monitor and improve customer satisfaction, to retain and attract new customers, and to increase profitability. For shops, CSI measurement also serves to enhance their business relationship with insurers. We interview more than 50,000 vehicle owners every month and have the largest database of customer opinion in the industry today.

AutocheX will help you:

Improve communication
Increase customer loyalty
Identify improvement opportunities
Compare CSI results against peers
Maximize repeat and referral business
Meet and exceed customer expectations